Songkick FAQ

• General

  How do you get your listings?

  We have feeds from several ticket vendors and crawl the Internet for the rest.

  
  Hey, you're not listing a show!

  Our listings are getting better and better every day. If there is a show we don't have, please email us: support@songkick.com.

  
  Why don't you tell me when tickets go on sale?

  We're working on a function that will notify you of on-sale dates.

• Songkicker

  How does it work?

  The Songkicker is a plug-in that scans every band in your music library. We compare this to our concert database to tell you when your bands are on tour. Your personalized listings are on your user homepage on the tab "My Bands on Tour."

  The Songkicker automatically runs in the background whenever you play music. Every track you play is Songkicked to us and appears in your "Recently Songkicked" section. You immediately see whether the bands you listen to are on tour.

  Each time you add music from new bands, the Songkicker automatically adds this artist to your Tour Tracker.

• Tour Tracker

  How do I use the Tour Tracker?

  You can delete bands to stop tracking them and you'll never get their tour info again. To track new bands, just enter their name in the input field and click "Add."

• Blogs

  How do I get Songkick tour info on my blog?

  Once you embed our code into your web page, your posts will automatically have links to tour dates when the band you talk about is on tour. You embed this line of code just once, and your blog will have links to tour tickets happily ever after. You can visit the Songkick blog to see how this work. There are links to buy tickets at the end of the post.

  
  My blog has a page on Songkick. Why aren't all my posts showing?

  We only link to posts when we have tour info for an artist you mention. If your post discusses bands that we don't have tickets for, we don't list the post.

  
  I know that an artist I blogged about is on tour, but the post isn't showing up on your site. What gives?

  Robots aren't human. Sometimes our machine learning won't catch that you're talking about a band. Email us and we'll fix it!

  If you want your blog listed on Songkick or have any questions/suggestions about the blog page we created for you, please email feedback@songkick.com.